Frequently Asked Questions

Our custom sock design process involves 4 simple steps:

1. Design Consultation: Share your ideas with our design team via email or video call
2. Technical Specification: We create digital mockups and technical specifications
3. Prototype Sampling: We produce physical samples for your approval
4. Production & Delivery: After final approval, we manufacture your full order

The entire process typically takes 4-6 weeks from initial design to delivery.

Yes! Our in-house design team can help create custom sock designs based on your brand identity, colors, and preferences. We offer:

• Free basic design consultation
• Digital mockups before sampling
• Expert advice on sock construction and printing techniques

We include 2 free design revisions in our standard service. Additional revisions are available for a small fee. For the sampling phase, we allow one free sample revision to adjust sizing or colors after receiving your first physical sample.

We offer several premium fabric choices:

• Organic Cotton: Soft, breathable, and eco-friendly (78% cotton, 20% nylon, 2% spandex)
• Bamboo Fiber: Naturally antimicrobial with excellent moisture-wicking (85% bamboo viscose, 12% nylon, 3% spandex)
• Merino Wool: Temperature regulating for performance (70% merino wool, 28% nylon, 2% spandex)
• Performance Blend: Moisture-wicking synthetic blend (80% polyester, 17% nylon, 3% spandex)

Yes, we can source special fabrics upon request, including:

• Recycled materials
• Specialty blends
• Unique yarn compositions

Please note that special fabric requests may require higher minimum order quantities and longer lead times. Contact us to discuss your specific fabric needs.

Here are our general recommendations:

• Everyday comfort: Organic Cotton
• Athletic/performance: Performance Blend or Merino Wool
• Odor resistance: Bamboo Fiber or Merino Wool
• Eco-conscious brands: Organic Cotton or Bamboo Fiber

Our team can help you select the perfect fabric based on your specific requirements.

We offer three main packaging solutions:

1. Standard Polybags: Cost-effective clear bags with custom printed header cards (MOQ: 500 units)
2. Premium Gift Boxes: Rigid boxes with custom printing, perfect for retail (MOQ: 1,000 units)
3. Eco-Friendly Packaging: Recycled/recyclable materials with soy-based inks (MOQ: 1,000 units)

All packaging can be customized with your logo and branding.

Yes, we offer fully custom packaging solutions including:

• Unique box shapes and sizes
• Specialty materials (kraft, textured papers, etc.)
• Custom inserts and tissue paper
• Hang tags and other accessories

Custom packaging typically requires a minimum order of 2,500 units and additional development time.

Absolutely. We provide complete private labeling services:

• Custom branding on every sock (labels, prints, or embroidery)
• Branded packaging with your logo and design
• Custom size and care labels
• Bulk shipping with your company's information

There are no additional fees for private labeling - it's included in our standard pricing.

Our standard MOQ is 500 pairs per design. However, this varies by fabric and customization level:

• Basic custom designs: 500 pairs
• Complex patterns/colors: 1,000 pairs
• Specialty fabrics: 1,000 pairs
• Fully custom packaging: 2,500 pairs

Contact us if you need exceptions to these minimums.

Pricing depends on several factors:

• Order quantity (higher quantities = lower per-unit cost)
• Fabric selection
• Design complexity
• Packaging choice

As a general guideline:

• 500-1,000 pairs: $3.50-$6.00 per pair
• 1,000-5,000 pairs: $2.75-$5.00 per pair
• 5,000+ pairs: $1.50-$3.50 per pair

Request a quote for exact pricing based on your specifications.

Our standard payment terms are:

• 50% deposit to begin production
• 50% balance due before shipment
• Payment methods: Bank transfer, credit card (3% fee), or PayPal (4% fee)

For established customers with repeat orders, we may offer net-30 terms after credit approval.